Privacy Policy

Privacy Policy for Veluxe Beauty

 

Thank you for choosing Veluxe Beauty. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our Shopify-powered store.

1. Information We Collect

a. Personal Information

When you place an order or create an account, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details (processed securely by Shopify and/or third-party payment providers)

b. Automatically Collected Information

When you browse Veluxe Beauty, Shopify automatically collects:

  • IP address

  • Browser type & version

  • Device information

  • Cookies and tracking data

  • Pages viewed and time spent on our site

c. Optional Information

If you opt in to certain features, we may collect:

  • Email marketing preferences

  • Product reviews

  • Social media profile information (if interacting through social platforms)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate shipping updates and support queries

  • Improve our store experience and user interface

  • Personalize product recommendations

  • Detect and prevent fraud

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We may share your information with:

a. Shopify

Our store is hosted on Shopify. They provide the online platform and may process your data in accordance with their own privacy practices.

b. Service Providers

This may include:

  • Payment processors

  • Shipping and logistics partners

  • Email marketing tools

  • Data analytics services

These providers only receive the information necessary to perform their services.

c. Legal Compliance

We may disclose information if required to:

  • Comply with legal obligations

  • Address fraud or security issues

  • Protect our company or customers

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep items in your shopping cart

  • Understand browsing behavior

  • Personalize your shopping experience

  • Track website performance

You can manage or disable cookies through your browser settings, though some site features may not function properly.

5. Data Security

We follow industry-standard practices to protect your information. While no system is 100% secure, we work to ensure your data remains safe using:

  • Encryption technology

  • Secure server connections (HTTPS)

  • Limited employee access

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request updates or corrections

  • Request deletion of your data

  • Opt out of marketing communications

  • Request a copy of your data

To exercise your rights, contact us using the details at the bottom of this policy.

7. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling orders

  • Legal obligations

  • Resolving disputes

  • Business operations

When no longer needed, your data is securely deleted or anonymized.

8. Third-Party Links

Veluxe Beauty may include links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Veluxe Beauty does not knowingly collect information from individuals under the age of 13. If you believe a child has provided personal information, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted here with a revised “Last Updated” date. Continued use of the site indicates acceptance of these changes.

11. Contact Us

If you have questions or requests related to this Privacy Policy, you can reach us at:

Veluxe Beauty
Email: veluxebeauty932@hotmail.com